User Data Deletion Policy for Dapin Technologies

At Dapin Technologies, we value your privacy and are committed to protecting your personal data. In compliance with Facebook's platform policies, we provide a straightforward process for users to request the deletion of their data collected through our applications or services.

How to Request Data Deletion

If you would like us to delete any personal data we have collected about you through our integration with Facebook or WhatsApp, you can follow the steps below:

  1. Send a Data Deletion Request
    You can request data deletion by contacting us via email at [email protected] with the subject line "Data Deletion Request." Please include the following information in your request:
    • Your full name.
    • The email address or phone number associated with your account.
    • A description of the data you want to be deleted.
  2. Verification Process
    To protect your privacy and prevent unauthorized deletion requests, we may ask for additional information to verify your identity before processing your request.
  3. Processing Time
    Once your request is verified, we will delete your data from our systems and confirm the deletion within 7 business days.

Scope of Data Deletion

The data deletion request applies only to the personal data collected through our integration with Facebook APIs, such as your name, contact details, or messages exchanged through WhatsApp. Please note:

  • Data required for compliance with legal or regulatory obligations may not be deleted.
  • Some data may be retained in an anonymized or aggregated form that does not identify you.

Contact Us

If you have any questions or concerns about this policy or our data deletion process, please contact us:

Dapin Technologies

Blessed House, Thika Road, Opposite Garden City

Email: [email protected]

Phone: +254708518641